STAPLES Premium
Helping season passholders for LA’s hottest indoor arena sell, transfer, and manage their unused tickets.
Services Provided
UX Design
Information Architecture
Digital Design
Prototyping
The red carpet treatment: an easy-to-use ticket management portal using STAPLES Center’s existing branding & our UX research.
Tickets View
Feature Requirements:
Calendar view of all tickets
Filter calendar view by team/event
Filter calendar view by ticket status (in-hand, listed, sold, transferred)
Show additional ticket offers in calendar view
Hover state preview of events
List view of all tickets
Filter list view by team/event
Filter list view by ticket status (in-hand, listed, sold, transferred)
Transfer/sell tickets from list view
Address ticket delivery FAQs
Lightweight interface.
Heavy-duty capabilities
Don’t be fooled by its Craigslist aesthetic – this robust ticket portal system is the culmination of focused interviews with product owners, business analysts, and developers to ensure the end product fit a myriad of user, business, and technical needs.
Sell/Transfer Tickets
Feature Requirements
Sell unused tickets & add-ons (like parking or lounge access)
Single ticket listing or bulk listing
Add card or bank for payout
Edit listing after publication
Transfer unused tickets & add-ons
Single ticket transfer or bulk transfer
Transfer to contacts from address book
Add and save new contacts
Purchase & manage offers
Feature Requirements
Purchase additional tickets & add-ons from Dashboard tab
Purchase additional tickets & add-ons from Offers tab
Admin and authorized user modes
Orders tab for receipts
Account tab
Edit profile
Edit payment methods
Edit contact address book for easy ticket transfer.
Add/delete authorized users
Additional Work
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NBC Universal
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AXS Ticketing
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NORTH Agency
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![ADP]()
ADP
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Azusa Pacific University
